Sunday, August 19, 2012

Hilton HHonors(R) Terms & Conditions

Hilton HHonors® Terms & Conditions

http://hhonors1.hilton.com/en_US/hh/terms.do#double_dip_earnings_style_options

HHonors® Terms & Conditions

Effective Date: July 19, 2012. The following supersedes all prior Terms & Conditions. By participating or continuing to participate after the effective date, you agree to the following:

The following information forms the basis of participation in the Hilton HHonors™ guest Reward Program ("HHonors" or "Program"). These Terms and Conditions ("Terms and Conditions") are intended to protect the members of HHonors ("Members"), and Hilton HHonors Worldwide, L.L.C. ("Hilton HHonors Worldwide, L.L.C." or "We"). Your participation in this Program will be governed by these Terms and Conditions, and it is your responsibility to read and understand all of them.

If you require clarification or further information, you may contact the nearest Hilton Reservations and Customer Care or send an e-mail to hhonors@hilton.com. Please note however, HHonors Program Terms and Conditions cannot be superseded or changed except in writing from Hilton HHonors Worldwide, L.L.C.

General

Hilton HHonors™ Program membership and its benefits are offered at the sole discretion of Hilton HHonors Worldwide, L.L.C. a wholly owned subsidiary of Hilton HHonors Worldwide, Inc. Hilton HHonors Worldwide, L.L.C. is defined as Hilton HHonors Worldwide, L.L.C., its subsidiaries, affiliates, officers, directors, partners, employees, and agents.
The Hilton HHonors Program Terms and Conditions are governed by and are to be construed under the laws of the State of New York, U.S.A, without giving effect to any choice of law or conflict of law rules or provisions that would cause the application of any other state laws. Claims may not be resolved through any form of class action. By participating in the HHonors Program, Members consent that venue for all suits will be in the Eastern District of Virginia or, if there's no federal jurisdiction, venue will be in Fairfax County, Virginia. The Program Terms and Conditions set forth here in supersede all prior Program Terms and Conditions.
Membership in and application for membership in the Hilton HHonors Program is void if prohibited by law in the country of the Member's or applicant's domicile.
The Program has no predetermined termination date and may continue until such time as Hilton HHonors Worldwide, L.L.C. decides to terminate the Program, at any time, with or without notice. Members will have six months from the date Program termination is announced to accumulate and redeem a desired Reward. This means that, regardless of the amount you participate in the Program, your right to accumulate points and claim Rewards can be terminated by Hilton HHonors Worldwide, L.L.C. six months after Hilton HHonors Worldwide, L.L.C. announces Program termination.
Hilton HHonors Worldwide, L.L.C. reserves the right to add, modify, delete or otherwise change any of the rules, procedures, conditions, benefits, Rewards or Reward levels pertaining to the Program at its sole discretion, with or without notice, even though changes may affect the value of points or Reward Certificates or Confirmations already accumulated. This means that Hilton HHonors Worldwide, L.L.C. may make changes that affect, but are not limited to, hotels within the Hilton Worldwide portfolio, travel partner affiliations, rules for earning HHonors points, Reward redemption levels, rules and procedures for the use of Rewards, continued availability of awards, Reward types, and the features of special offers.
Only individuals of majority age in their state of residence may enroll in HHonors and become Members (defined as individuals who have been accepted as Members by Hilton HHonors Worldwide, L.L.C.). Corporations, associations or groups are not permitted to enroll in HHonors. Married couples who became HHonors Mutual Fund Members prior to April 1, 2004 may participate jointly through HHonors Mutual Fund.
Program membership entitles Members the right to earn points, which can be redeemed for Rewards in accordance with the Terms and Conditions of the Program. Member benefits and Reward are offered in good faith, however may not be available if prohibited by law or regulation in Member's country of residence.
Members must not maintain membership in or earn points on multiple accounts.
Hilton HHonors Worldwide, L.L.C. reserves the right to discontinue HHonors membership for any Member who appears to be using the Program in a manner inconsistent with the Terms and Conditions or intent of the Program or any portion of the Program, including, but not limited to, Reward redemption or Certificate use. Hilton HHonors Worldwide, L.L.C. also reserves the right to discontinue membership for any Member who acts in a manner inconsistent with local or federal laws, statutes or ordinances or if there are reasonable grounds for suspecting fraud, theft, or dishonesty in connection with the account as determined with Hilton's sole discretion. Such discontinued membership may result in the loss of all accumulated points and the cancellation of HHonors Certificates, benefits and privileges. In addition to discontinuance of HHonors membership, Hilton HHonors Worldwide, L.L.C. shall have the right to take appropriate administrative and/or legal action, including, without limitation, criminal prosecution, as it deems necessary in its sole discretion.
The sale or barter of any HHonors points, Certificates, Rewards Confirmations or other HHonors benefits other than by Hilton HHonors Worldwide, L.L.C., is prohibited. Any points, Certificates or benefits which Hilton deems in its sole discretion to have been transferred, sold or assigned in violation of Program Terms and Conditions may be confiscated or canceled.
All interpretations of Program Terms and Conditions shall be at the sole discretion of Hilton HHonors Worldwide, L.L.C.
The term "hotel within the Hilton Worldwide portfolio" as used in these Terms and Conditions is defined as a hotel within the Hilton Worldwide portfolio of brands and any other hotel that participates in the HHonors program.
Members who do not have eligible activity as defined in a. - d. below in any 12 consecutive month period may be removed from the Program and are subject to forfeiture of all accumulated points. At the discretion of Hilton HHonors Worldwide, such Members may be permitted to remain in the Program and removed after five years of inactivity.. To keep accumulated HHonors points, the Member must take one of the following actions within a 12 consecutive month period:

stay at a hotel within the Hilton Worldwide portfolio pursuant to the terms herein;
earn HHonors points through any third party source of HHonors point accumulation, including a Hilton co-branded credit card, pursuant to its terms;
purchase HHonors points; or,
donate points through The Hilton HHonors Giving Back Program.

Failure to take action (a), (b), (c) or (d) described above will result in the forfeiture of all accumulated points and, after five years of inactivity, to deactivation of the Member's account. Once the apoints have been forfeited, the Member may not retrieve any forfeited points but Member may begin to earn points again thereafter. Any Reward redeemed by the Member before the points are forfeited (such as a hotel reservation made or a car rental voucher obtained) is still valid. This applies to any year of enrollment, including without limitation, the first year of enrollment. Members who fail to pay mortgage related payments properly due and owed to Hilton Grand Vacations®, including but not limited to principal payments, interest payments, late fees, and service fees are subject to forfeiture of points equal to the amount of points accumulated in connection with Hilton Grand Vacations®. Further, Members who so fail to pay amounts due to Hilton Grand Vacations® are subject to forfeiture of any Elite tier status earned through Hilton Grand Vacations®.
Each Member is responsible for remaining knowledgeable as to the Program Terms and Conditions and as to the number of points in his or her account. Hilton may attempt, but is not required, to send correspondence to active Members to advise them of matters of interest, including notification of point forfeiture or Program changes. Neither Hilton HHonors Worldwide, L.L.C., nor third party companies participating as marketing partners in the Program ("Marketing Partners") will be liable for any failure to do so and will not be responsible for incorrect or inaccurate transcription of Member contact information, for problems related to any of the equipment or programming associated with or utilized by the Member, for any human error, for any interruption, deletion, omission, defect, or line failure of any telephone network or electronic transmission, for problems relating to computer equipment, software, inability to access any Web site or on-line service, for any other technical or non-technical error or malfunction, for lost, late, stolen, illegible, incomplete, garbled, misdirected, mutilated or postage due mail or other mail or e-mail for whatever reason.
Each Member is responsible for creating private account access information and for maintaining the security of that information. If the security of that information is breached by Member or a third party, Hilton HHonors Worldwide, L.L.C. shall not be liable for any access to that account not authorized by Member, accumulation of points, redemption of Rewards, or other account activity that occurs as a result, and in no event shall Hilton HHonors Worldwide, L.L.C. be responsible for reimbursing Member for any points redeemed or other damages or losses claimed to occur as a result of that unauthorized access. If Member becomes aware of any fraudulent activity, including unauthorized redemption of Member's points or Rewards, Member must report the fraudulent activity to Hilton HHonors Worldwide, L.L.C. in writing, within 90 days of it occurring, and provide all further requested information and cooperation to Hilton HHonors Worldwide, L.L.C. to be eligible for reinstatement of lost points or Rewards, which reinstatement may be awarded in Hilton HHonors Worldwide, L.L.C.'s sole discretion.
Each Member is responsible for advising Hilton HHonors Worldwide, L.L.C., of any changes to his or her contact information.
Accrued points and Reward Certificates and Confirmations do not constitute property of the Members. Except as specifically provided herein, neither accrued points nor Reward Certificates/Confirmations are transferable in the event of death, as part of a domestic relations matter or otherwise by operation of law. However, points and Certificates accrued by Mutual Fund Members may be used by either spouse listed on the account.
Specific Program benefits and services have been established for all Members; however, benefits and services offered by hotels within the Hilton Worldwide portfolio may vary. If Hilton HHonors Worldwide, L.L.C., or any HHonors Marketing Partner improperly denies a Member an accrual or benefit, the liability of Hilton HHonors Worldwide, L.L.C., or the Marketing Partner will be limited to the equivalent value of that accrual or benefit as determined solely by Hilton HHonors Worldwide, L.L.C..
Hilton HHonors Worldwide, L.L.C., is not responsible, and assumes no liability, for changes or discontinuances of the Marketing Partner's service or product(s) which may affect Program Rewards offered, the accrual of points or devaluation of Certificates.
Nothing in the HHonors Program Terms and Conditions is intended or shall be construed to create or establish any agency, partnership or joint venture relationship between Hilton HHonors Worldwide, L.L.C. and the Marketing Partners.
Earning of HHonors points and redemption of Program Rewards are subject to all applicable laws and regulations. HHonors benefits and Rewards may be subject to income or other taxes. Such taxes and all disclosures related thereto are the sole responsibility of the Member or Reward recipient.

Accrual of Points

HHonors points can be earned for hotel stays only at hotels within the Hilton Worldwide portfolio. Participating hotels within the Hilton Worldwide portfolio are subject to change at any time, without notice. Please visitwww.hiltonhhonors.com, call 1-800-HHONORS or call your local Hilton Reservations and Customer Care office for a list of hotels within the Hilton Worldwide portfolio. If a hotel ceases to be a hotel within the Hilton Worldwide portfolio, all stays subsequent to such date will not be eligible to earn HHonors points regardless of when the reservation was made.
To earn HHonors points for hotel stays, a Member must be a registered, paying guest at a participating hotel within the Hilton Worldwide portfolio and meet all of the conditions described herein. Members may also earn HHonors points for eligible charges to Hilton HHonors credit cards, a list of such credit cards is available here, subject to terms outlined in their Cardmember Agreement. See the Credit Card Terms and Conditions for additional details. Points may also be earned for other activities as designated by Hilton HHonors Worldwide, L.L.C., from time to time.
A "stay" is defined as the total number of consecutive nights spent at the same hotel, whether or not a guest checks out and checks back in again. Specifically excluded from the definition of "stay" are the following types of ineligible stays: wholesale/tour operator packages; contracted crew rates; travel agency discount rates; Team Member Travel rates, Hilton Family Travel Rates; stays secured utilizing Hilton Grand Vacations Club and Hilton Club timeshare programs, Hilton Grand Vacations marketing packages with a sales presentation requirement; complimentary or barter rooms; Reward Stays (as defined herein); NET Group rates; Series Group or IT Group rates; contracted Entertainment or Encore rates; third party websites bookings (irrespective of rate paid); and "opaque" channel bookings where the brand may or may not be known at the time of purchase. HHonors points may not be earned (including as a My Way benefit) for or during ineligible stays, including without limitation, folio charges incurred during ineligible stays. If at least one night of the Member's stay is consumed with the use of HHonors Rewards points, the entire stay is considered a "Reward Stay" and no HHonors points may be earned, except that if Member is using Room Upgrade Rewards, any money spent on the original reservation will earn points and/or miles consistent with these Terms. Participating hotel will determine whether incidental charges incurred during either or those stays are eligible for points, except that Points will not be earned for incidental charges at Hampton Inn®, Hampton Inn & Suites®, Homewood Suites by Hilton®, and Home2 Suites by Hilton®.
No points, miles, or credit toward tier status will be awarded for "no show" situations when a Member has made a reservation guaranteed with a credit card but then does not check in to the hotel--irrespective of whether or not the Member's credit card is charged for any portion of the reserved stay per the hotel's "no show" policy.
A Member may earn Base Points for up to two rooms per stay, if all eligible charges for both rooms are paid on one folio. Base Points will be earned for all eligible folio charges incurred on both rooms. The term "eligible folio charges" is defined below. Bonus Points issued on Base Points, including tier bonuses (15%, 25% or 50%, depending on Member tier), Bonus Points earned through the HHonors Points and HHonors Points Earnings Style and double or triple Base point promotions, will apply to the total Base point credit earned for both rooms. For any other bonuses, including HHonors Marketing Partner Bonus Points and other promotional bonuses, Bonus Points will be awarded on one room only. For purposes of obtaining tier status, a Member may receive one stay credit on one room only. For purposes of earning miles for stays, miles may only be earned on one room only.
"Double Points" means the Member will receive a bonus equal to the number of Base Points earned during a stay and "Triple Points" means the Member will receive a bonus double the number of Base Points earned during a stay. Bonus Points earned on Base Points do not count toward Elite tier qualification.
Members will earn HHonors Base Points for every eligible U.S. dollar (or other currency equivalent) charged to an individual Member's hotel bill ("eligible folio") for stays at participating hotels within the Hilton Worldwide portfolio.
The term "eligible folio charges" for Hilton®, Conrad® Hotels and Resorts, DoubleTree by Hilton™ Embassy Suites®, Hilton Garden Inn®, Hilton Grand Vacations® and Waldorf Astoria* hotels shall mean: room rate, food and beverage, telephone, laundry, pay-per-view movies, entertainment and recreational facilities, and other incidental charges charged to the Member's room during the Member's stay. Dining room or other charges not billed to a Member's room during a stay are not eligible for credit. Such hotels within the Hilton Worldwide portfolio may omit for purposes of point accrual, incidental charges by non-affiliated hotel entities which are not owned and/or operated by the hotel including, but not limited to, food and beverage outlets, gift shop, drugstore, clothes, gallery or specialty stores, recreational or entertainment concessions. The term "eligible folio charges" for Hampton Inn®, Hampton Inn & Suites®, Home2 Suites by Hilton®, and Homewood Suites by Hilton® hotels mean room rate only. Charges in connection with banquets or other catering functions are not considered "eligible folio charges" for purposes of point accrual, with the exception of points earned from qualifying meetings or events through the Hilton HHonors Event Planner and the Event Bonus Programs. Folio charges incurred during an ineligible stay are not considered "eligible folio charges."
Any applicable federal, state or local taxes, including, without limitation, city occupancy tax, are not considered "eligible folio charges" and will be omitted for purposes of point accrual for hotel stays.
Members may not accrue more than 100,000 Base Points during one stay, regardless of the amount of eligible folio charges, except for Homewood Suites by Hilton, Home2 Suites by Hilton and Qasr Al Sharq (a member of The Waldorf Astoria) hotels for which there is no cap.
Points awarded for stays at hotels within the Hilton Worldwide portfolio outside the U.S. will be based on local currency converted to U.S. dollars. Local currency will be converted into U.S. dollars weekly, using a published rate of exchange in effect at time of conversion. This rate will be determined at Hilton HHonors Worldwide, L.L.C.'s sole discretion, based on standard currency conversion methods but may vary from currency conversion rates used by credit card companies.
A Member whose individual hotel bill is billed directly to a company and the Member is responsible for authorization for settlement at check-out is eligible for HHonors points as described herein. However, group master-billing arrangements where charges for multiple rooms are placed on one hotel bill and billed to a company or common address or settled at check-out by one individual are not eligible for HHonors points. Incidental charges (those charged to a Member's room) paid for directly by the Member at check-out are eligible for point credit. Incidental charges billed to a master bill are not eligible for point credit.
Monthly activity statements are available via email or Members may access account information online.
Members will not earn points or miles for Reward Stays or hotel stays redeemed with a Marketing Partner's discount/free certificate (e.g. frequent flyer award or travel award), unless otherwise stated on the certificate. But if a Member is using Room Upgrade Rewards, any money spent on the original reservation will earn points consistent with these Terms. Members may earn points (not miles) for incidental charges at a hotel within the Hilton Worldwide portfolio during a Reward Stay, provided such charges are deemed eligible folio charges at Hilton®, Conrad® Hotels and Resorts, DoubleTree by Hilton™, Embassy Suites®, Hilton Garden Inn®, Hilton Grand Vacations®, and the Waldorf Astoria hotels. Members will not earn points for incidental charges during a Reward Stay at a Hampton Inn®, Hampton Inn & Suites®, Home2 Suites by Hilton® or Homewood Suites by Hilton® hotel. Members will not earn points for incidental charges during hotel stays redeemed with a Marketing Partner's discount/free certificate unless otherwise stated on the certificate. For purposes of counting stays and nights for Elite tier qualification (as explained below), Reward Stays will count towards the number of overall stays and nights.
HHonors points earned by any individual Member may only be transferred in accordance with the Points Transfer and Registry program.
Any points offered in conjunction with specific hotel stays will be considered earned when the stay has been completed, fully paid and added to the Member's account. Points will not be available for redemption before the stay has been completed and paid and the points have been added to the Member's account.
If a Member believes he or she did not receive the correct point credit(s) and/or miles for hotel stays, he or she must submit a written request for such credit(s) to the nearest Hilton Reservations and Customer Care office, together with a legible copy of the Member's hotel folio. Failure to supply the adequate and unaltered documentation may result in denial of such point credit or miles. For the Member's protection, all hotel travel documentation should be retained by the Member until the point credit has appeared on his or her HHonors statement. Requests must be received at Hilton Reservations and Customer Care within six months from the date of activity. For new Members, credit will be accepted for any stay occurring within 30 days prior to enrollment in the Program. Written requests must also include the Member's name; HHonors account number, address and daytime telephone number.
Members may choose how they want to earn HHonors points and airline mileage credit by selecting a Double Dip® Earnings Style from three options: HHonors Points and Variable Miles, HHonors Points and Fixed Miles, and HHonors Points and HHonors Points. For more information on Earnings Style Options, please see the Double Dip Earnings Styleterms and conditions.
Current employees of Hilton Worldwide, Inc., its parent, affiliates and subsidiaries and the employees or owners of hotels within the Hilton Worldwide portfolio (collectively, "Employees") are eligible to participate in the Hilton HHonors Program as set forth herein but are subject to certain exceptions of these HHonors Terms and Conditions in accordance with the employee policy provided on the Team Members HHonors web site.

Car rental HHonors Bonus Points

HHonors Bonus Points are awarded for car rentals with HHonors car Marketing Partners. Means of awarding Bonus Points vary by Marketing Partner. Click here for the list of HHonors car Marketing Partners and the number of HHonors Bonus Points that may be earned. For Thrifty, Members must stay at a hotel within the Hilton Worldwide portfolio during their car rental period and present a valid car rental agreement or keys at hotel check-in. For all other HHonors car Marketing Partners, a hotel stay is not required and Members must present their HHonors card or provide an HHonors account number when picking up the car.

Double Dip® Earnings Style Options

Members must select an Earnings Style in their HHonors profile from these three options:

HHonors Points and Variable Miles: 10 HHonors Base Points (except 5 HHonors Base Points at Home2 Suites by Hilton®) plus one airline mile per eligible U.S. dollar spent, except for some airlines which offer different miles per eligible U.S. dollar spent: variable miles by airline (up to 100 miles per stay at Home2 Suites);
HHonors Points and Fixed Miles: 10 HHonors Base Points per eligible U.S. dollar spent plus 500 airline miles per stay, except 100 miles per stay at Hampton Inn®, Hampton Inn & Suites®, Home2 Suites by Hilton® Homewood Suites by Hilton® hotels, and except some airlines which offer different miles per stay: fixed miles by airline(except 5 HHonors Base Points at Home2 Suites); or
HHonors Points and HHonors Points: 10 HHonors Base Points (except 5 HHonors Base Points at Home2 Suites) plus an additional 5 HHonors Bonus Points (2.5 HHonors Bonus Points at Home2 Suites) per eligible U.S. dollar spent

If a Member does not select an Earning Option in his or her HHonors profile, such Member will automatically earn only 10 HHonors Base Points (except 5 HHonors Base Points at Home2 Suites by Hilton®) per eligible U.S. dollar spent. Members can complete their HHonors profile by visiting www.hiltonhhonors.com or calling Hilton Reservations and Customer Care. The HHonors Points and Variable Miles Earnings Style option is available with participating airline Marketing Partners only, a list of which is available at this link.

The HHonors Points and Fixed Miles Earnings Style option allows Members to earn 500 miles (or equivalent) for stays at Hilton, Conrad® Hotels and Resorts, DoubleTree by Hilton™, Embassy Suites™, Hilton Garden Inn®, Hilton Grand Vacations® and Waldorf Astoria® Hotels & Resorts, and 100 miles (or equivalent) for stays at Hampton Inn®, Hampton Inn & Suites®, Home2 Suites by Hilton® Homewood Suites by Hilton®.

Members who select to earn HHonors Points and HHonors Points are not eligible to earn miles via promotional mileage offers.
Members can change their Earnings Style at any time. The Earnings Style Option in place for a Member as of 23:59:59 U.S. Central Standard Time on the day of check-out for a given stay will be the Option that governs earnings for that stay. No changes can be made retroactively for past stays.
Members may earn points and miles for stays as defined under Accrual of Points.

Mileage Programs

Members who select the Earning Style of either "Points and Variable Miles" or "Points and Fixed Miles" may earn miles for "stays" as that term is defined herein. For more information on Earnings Style Options, please see the Double Dip Earnings Style terms and conditions. Miles may be earned without taking a flight.
To receive miles, Members must submit their frequent flyer number in their HHonors profile by visitingwww.hiltonhhonors.com or calling your local Hilton Reservations and Customer Care. If a Member does not indicate a frequent flyer number in his or her HHonors profile (or select any Earning Option in their profile), such Member will automatically only earn 10 HHonors Base points (except 5 HHonors Base points at Home2 Suites by Hilton) per eligible U.S. dollar spent. Miles may be earned in only one airline program for any one eligible stay.
Members may only accrue up to 10,000 airline miles per stay (or the equivalent currency of the airline Marketing Partner), except with respect to Home2 Suites by Hilton which limits accrual to 100 airlines miles per stay (or the equivalent currency of the airline Marketing Partner) and except with respect to the following airline carriers: Aeromexico - up to 20,000 kilometers; AIR MILES Canada - up to 1,000 reward miles; El Al Israel Airlines - up to 250 airline points; Iberia - up to 1,000 airline points; LAN - up to 20,000 kilometers; Virgin Atlantic Airways - up to 20,000 miles; and Air New Zealand- up to 30,000 Airpoints dollars.
Members will not earn miles for Reward Stays.

For mileage earning amounts, please refer to Earning Miles.

HHonors Amenities for all Members, including Blue, Silver Elite, Gold Elite and Diamond Elite Members

A number of services and benefits ('Amenities') are available to Members of HHonors. These Amenities are offered solely at the discretion of Hilton HHonors Worldwide, L.L.C., and the individual hotel. Not all Amenities are provided by all hotels within the Hilton Worldwide portfolio. Should a Member be improperly denied an Amenity by Hilton HHonors Worldwide, L.L.C., or a hotel within the Hilton Worldwide portfolio (provided HHonors or the hotel generally offers such Amenity), liability will be limited to the equivalent value of that Amenity as determined solely by Hilton HHonors Worldwide, L.L.C.. Current HHonors Amenities include:

Private HHonors Reservation Number in the U.S. and Canada: 1-800-HHONORS. Outside the U.S. and Canada, call the Hilton Reservations and Customer Care office nearest you.
Dedicated Hilton Reservations and Customer Care offices for Member inquiries.
E-mail Contacts:

E-mail: hhonors@hilton.com
Mexico/Latin America/South America - MexicoHHonors@hilton.com
France - hhonorsfr@hilton.com
United Kingdom/Europe/Middle East/Africa/Nordic (English) - hhonors@hilton.com
Germany - hhonorsde@hilton.com
Italy- hhonorsita@hilton.com
Spain - hhonorses@hilton.com
Middle East and Africa - MEAHHonors@hilton.com
Asia - AsiaHHonors@hilton.com
Japan - hhonorsjp@hrwtokyo.hilton.co.jp

Online Account Information
Automated Account Inquiry: Telephone 24 hours a day, seven days a week. In the U.S. and Canada (toll-free): 1-800-548-8690. Outside the U.S.: +1-800-449-4155.
Pre-Registration and Expedited Check-In: Available to all Members for whom HHonors has room preference information and a valid credit card number on file. Hotels within the Hilton Worldwide portfolio may reserve credit against a guest's credit card for costs of services in addition to applicable room rates. Hilton HHonors Worldwide, L.L.C. has notified all credit card services that any such credit reserved by certain hotels within the Hilton Worldwide portfolio in New York and not used for services rendered should be released upon the guest's departure. By using Zip-In Check-In® or Expedited Check-In, the Member consents to the reservation of such credit by the hotel as part of the agreed-upon cost of service. As part of the HHonors Zip-In Check-In or Expedited Check-In program, Member consents that HHonors may act as Member's agent for the limited purpose of signing the Hotel's guest register.
Online Point redemption for Hotel Reward Stays requests. Members may access their account online by clicking on the "Reward" tab.
Spouse stays free in the Member's room on qualifying stays. This benefit excludes stays at Hampton Inn and Hampton Inn and Suites. This benefit does not apply at any hotel when the rate includes additional components (e.g., meals, activities, parking, etc.) that are quoted as a per person or per room charge.
Late Check-Out: Must be requested and is subject to availability.
Express Check-Out: Many hotels within the Hilton Worldwide portfolio offer expedited Check-Out. Ask for ZipOut CheckOut® or Video Check-Out.
At Qasr al Sharq, all Members will receive two complimentary bottles of water per stay.

Hilton HHonors Membership Tiers

Earning Tier Status

Effective January 1, 2009, Members can earn and maintain Elite tier status based on stays, nights, or Base Points earned in any calendar year. A "calendar year" is understood to mean January 1st through - December 31st of each year. Members must re-qualify for Elite status each calendar year.

Moving to a Higher Elite Tier

Effective January 1, 2009, Members may earn a higher Elite status when their stays, nights or Base Points within a calendar year qualify the Member for the next tier, as set forth in more detail below.

Maintaining Your Elite Tier

Once the Member has reached a certain Elite tier, the Member may keep such status for the calendar year in which the Elite tier was earned and the subsequent calendar year. Documentation (as defined in item #17 of Accrual of Points) must be furnished within 90 days of stay in order to count toward tier-level qualification.

Silver Elite Membership

Hilton HHonors Silver Elite membership will be awarded to Members with four stays or 10 nights earned during any calendar year. A "night" is a night that is part of a "stay," as that term is defined herein. Base Points earned will count toward Silver Elite tier qualification. Bonus Points earned on Base Points do not count toward Elite tier qualification.
Silver Elite Members will receive:

A 15% bonus on Base Points earned during the period they are Silver Elite Members. Bonuses will be applied to stays in the order they are posted to the Member's account.
Complimentary access during your stay to health club or fitness center where available and where the health club or fitness center is owned or operated by the hotel.
Two complimentary bottles of water per stay at Hilton Grand Vacations and Waldorf Astoria Hotels and Resorts.

Gold Elite Membership

Hilton HHonors Gold Elite membership will be awarded to Members with 16 stays, 36 nights or 60,000 Base Points earnedduring any calendar year. A "night" is a night that is part of a "stay," as that term is defined herein. Base Points earned will count toward Gold Elite tier qualification. Bonus Points earned on Base Points do not count toward Elite tier qualification.
Gold Elite Members will receive the following during stays as a registered Gold Elite Member:

A 25% bonus on Base Points earned during the period they are Gold Elite Members. Bonuses will be applied to stays in the order they are posted to the Member's account.
Complimentary high-speed internet access in Member's room.
Complimentary access during your stay to health club or fitness center where available and where the health club or fitness center is owned or operated by the hotel.
Choose a My Way On-Property benefit. Click this link to view the choices at each hotel brand within the Hilton Worldwide portfolio.
At Conrad® Hotels & Resorts, Hilton Hotels & Resorts, and DoubleTree by Hilton™ properties, Gold HHonors guests receive upgrades to preferred rooms, which may include the next-best available room from the room type booked. Upgrades may also include rooms with desirable views, corner rooms, rooms on high floors, rooms with special amenities, or rooms on Executive Floors, as identified by each property. Upgrades exclude executive suites, villas and specialty accommodations (which may include, but not limited to, "Vista" and "Villa" accommodation types), subject to the discretion of the hotel. Group reservations and certain rates are not eligible for complimentary upgrades. All upgrades are granted on a space-available basis for the entire stay, as determined at the time of check-in. Preferred rooms are identified by each individual property and may vary within each brand. Upgrades will be given only for one room for the member, regardless of additional rooms the member may have purchased at or after the time of booking. The following brands do not offer complimentary upgrades: Embassy Suites™, Hilton Garden Inn®, Hampton Inn & Suites®, Homewood Suites by Hilton®, Home2 Suites by Hilton®, and Hilton Grand Vacations®.

Diamond Elite Membership

Hilton HHonors Diamond Elite membership will be awarded to Members with 28 stays, 60 nights or 100,000 Base Pointsearned during any calendar year. A "night" is a night that is part of a "stay," as that term is defined herein. Base Points earned will count toward Diamond Elite tier qualification. Bonus Points earned on Base Points do not count toward Elite tier qualification.
Diamond Elite Members will receive the following during stays as a registered Diamond Elite Member:

A 50% bonus on Base Points earned during the period they are Diamond Elite Members.
Complimentary high-speed internet access in Member's room.
Guaranteed reservations availability, subject to the restrictions stated herein, at hotels within the Hilton Worldwide portfolio when paid reservations are made before midnight hotel local time, two or more days (48 hours) prior to intended arrival. RESTRICTIONS: This guarantee does not apply to reservations paid for in part or in full by HHonors points, free night certificates issued by Hilton Worldwide. This guarantee does not apply to a hotel when that hotel becomes overbooked on inventory by 10% or more (meaning, 110% or more of rooms are reserved). For certain hotels within the Hilton Worldwide portfolio, this guarantee does not apply when that hotel becomes overbooked on inventory by 2% or more (meaning, 102% or more of rooms are reserved). Consult with the individual hotel or click here to determine whether the 2% limitation applies. This guarantee also does not apply to any hotel during Extraordinary Demand Dates. The term "Extraordinary Demand Dates" are dates determined by the hotel and Hilton HHonors, in their sole discretion, that are consistently popular reservation dates for guests, such as during major events in the area or New Year's Eve. This guarantee applies to only one room reserved with a valid credit card and occupied by the Diamond Elite Member. Please note that this guarantee does not impact the rate, and reservations made under the guarantee will be subject to the hotel's prevailing rate for the accommodations requested. In the event the Member does not arrive as scheduled, or does not call to cancel and obtain a cancellation number, the credit card will be charged one night's room and tax. The 48-Hour Reservations Guarantee applies to reservations made online at a hotel Website, through Hilton Reservations and Customer Care, through the Diamond Special Services Department, or with the hotel directly. Promotional Rewards are not applicable for reservations booked under the 48-Hour Reservations Guarantee. The 48-Hour Reservations Guarantee may periodically be restricted in Homewood Suites by Hilton and Home2 Suites by Hilton hotels due to the extended stay nature of guest stays at the Homewood brand. The 48 hour guarantee does not apply at the Conrad Rangali Island Maldives Hotel, Hilton Maldives/Iru Fushi Resort & Spa, Hilton Seychelles Northolme Resort and Spa, Waldorf Astoria Maldives, Ho'olei at Grand Wailea, Kingston Plantation Condos, Royale Palms, Conrad Koh Samui or Hilton Grand Vacation.
Complimentary access during your stay to health club or fitness center where available and where the health club or fitness center is owned or operated by the hotel.
Choose a My Way On-Property benefit. Click this link to view the choices at each hotel brand within the Hilton Worldwide portfolio.
At Waldorf Astoria® Hotels & Resorts, Conrad® Hotels & Resorts, Hilton Hotels & Resorts, and DoubleTree by Hilton™ properties, Diamond HHonors guests will receive upgrades to preferred rooms, based on availability at the time of check-in (excludes Napua Tower at Grand Wailea and Imperial Floor at Rome Cavalieri). Upgrades for Diamond HHonors guests may include the next-best available room from the room type booked. Upgrades may also be rooms with desirable views, corner rooms, rooms on high floors, rooms with special amenities, rooms on Executive Floors, or suites, as identified by each property. Upgrades exclude executive suites, villas and specialty accommodations (which may include, but not limited to, "Vista" and "Villa" accommodation types), subject to the discretion of the hotel. Group reservations and certain rates are not eligible for suite accommodations and may not be eligible for complimentary upgrades. All upgrades are granted on a space-available basis for the entire stay, as determined at the time of check-in. Preferred rooms are identified by each individual property and may vary within each brand. Upgrades will be given only for one room for the member, regardless of additional rooms the member may have purchased at or after the time of booking. The following brands do not offer complimentary upgrades: Embassy Suites™, Hilton Garden Inn®, Hampton Inn & Suites®, Homewood Suites by Hilton®, Home2 Suites by Hilton®, and Hilton Grand Vacations®.

Reward Redemption

To qualify for a Reward (a "Reward"), the Member must have sufficient points in his or her account to redeem the Reward from the current Reward chart, with the following exception: at the time of redemption, a Member may purchase HHonors Bonus Points to reach the required level for redemption (up to 40,000 per calendar year). See "Point Purchase" section for full Point Purchase Terms and Conditions.
It is solely the responsibility of the Member to be informed about the Program and to request the specific Rewards onlineor via Hilton Reservations and Customer Care. Rewards must be requested online via hiltonhhonors.com, in writing, by telephone, fax, or e-mail. Members should allow two to three weeks in the U.S. and three to five weeks outside the U.S. for delivery when requesting a Reward to be mailed. Rewards will be sent to the address on file at the time of Reward redemption or as otherwise directed in writing or by the Member at time of redemption. Reward requests placed by telephone or e-mail require the Member to provide a Personal Identification Number (PIN) in addition to his or her HHonors account number. Some Rewards may be available to print when redeeming online.
When a Reward is requested, the corresponding number of points for that Reward level will be deducted from the Member's account. When redeeming points online or via phone for Hotel Reward Stays or exchanging HHonors points for airline miles through Reward Exchange, points will be deducted from the Member's account automatically upon Member completing the redemption transaction.
The Reward may be issued to the HHonors member, or to any other person, as directed by the Member. Once issued, the Reward is not transferable and may be used only by the individual named on the Reward. If a person other than the individual named on the Reward documentation attempts to redeem the Reward, the Reward will be deemed void and accommodations and/or transportation will be denied.
A Reward Certificate redeemable for the Reward, requested by the Member, will be issued via the website when redeeming online or via Hilton Reservations and Customer Care.
Rewards may not be sold, auctioned, bartered, brokered purchased or otherwise transfered except with the express written consent of Hilton HHonors Worldwide, L.L.C. Any Reward obtained in that manner without the required consent will be considered to have been fraudulently obtained and deemed void. Altered Reward Certificates are void. Voided Certificates will not be honored.
Reward Certificates will not be replaced, reissued or credited if lost, stolen or otherwise destroyed. Hilton HHonors Worldwide, L.L.C., is not responsible for performance of the U.S. Postal Service or other suppliers.
All Rewards are subject to certain restrictions. See the Terms and Conditions below or online at Rewards which apply to each specific Reward.
Marketing Partner Reward usage is subject to capacity controls, which limit the availability of rental cars, cruises, or the products offered by certain rental car companies or other HHonors Marketing Partners, respectively.
Travel Rewards are normally valid for one year from date of issuance though Hilton HHonors Worldwide, L.L.C., may, from time to time, offer Rewards with shorter validity periods. Travel Reward validity periods appear on the face of the Reward Certificate.
Rewards may not be combined with other certificates, discounts, packages or promotional offers unless otherwise specified in writing by Hilton HHonors Worldwide.
Rewards cannot be redeemed for cash, prizes or credit. Rewards are not exchangeable.
Points which have been deducted from the Member's account for a Reward may be re-deposited, in the discretion of Hilton HHonors Worldwide, only provided that ALL Reward documentation (including hotel, car and cruise Certificates) associated with the Reward are returned unused prior to the expiration date of the documentation. Rewards will be re-deposited only into the original account from which the points were deducted.
Promotional Rewards involving no point deduction will not be extended beyond the validity date, exchanged or re-deposited into Member's account for points or future use.
Members may request expedited delivery of Reward documentation (to U.S. residences) for a minimum service charge of US$25 payable in advance by credit card (not deliverable to a P.O. Box). The minimum service charge to expedite shipping of the Reward to Members living outside the continental U.S. or Puerto Rico is US$50. Please include a credit card number and expiration date along with your Reward Request Form when using expedited Reward service.
Certificates are void where copied, prohibited or restricted by law.
All Rewards must be redeemed in strict accordance with the procedures specified on the Certificate.
HHonors Marketing Partner Rewards may be substituted with an equivalent Reward by Hilton HHonors Worldwide, L.L.C. at any time without notice. Determination of Reward equivalency is at the sole discretion of Hilton HHonors Worldwide, L.L.C..
Hotel Reward Certificates apply to a standard room with double occupancy room rate and tax only. Additional occupants, age 19 and above, are subject to the standard extra person charges. Any tax liability incurred (if any) in connection with the receipt and/or use of HHonors Rewards, including, but not limited to, local or city occupancy taxes, international departure tax, customs fees, airport surcharges or individual income tax is the sole responsibility of the user. Incidental charges are the responsibility of the user.
Hilton HHonors Worldwide, L.L.C. is not responsible, and assumes no liability for transportation or other services that Marketing Partners provide or fail to provide.
Gaming Chip Reward Certificates may be redeemed only at participating gaming locations and are subject to the Gaming Chip Reward Terms and Conditions.
Members residing in countries where redemption of points for an HHonors Reward, Partner Reward or Reward Exchange is prohibited are not eligible for such Reward.

HHonors Reward Exchange

Exchanges may only be made in the specific increments provided via this hyperlink. Both the Marketing Partner program account and the HHonors account must be in the same name. Once an Exchange is made, it cannot be reversed or undone and expediting fees cannot be refunded. The HHonors Reward Exchange is a benefit of the Hilton HHonors Program, and is subject to all HHonors Program Terms and Conditions. Please allow 60 days for the Exchange to be posted.

Hotel Reward Stays

Hotel Reward Stays ("Reward Stays") are hotel stays at hotels within the Hilton Worldwide portfolio with the use of points combined with payment, where available, or a Reward Certificate. If at least one night of the Member's stay is consumed with the use of points, the entire stay is considered a Reward Stay.
There are four possible types of Reward Stays that Members can redeem, depending on the hotel:

Standard Room Rewards - Members can use HHonors points to book a standard room, as defined by each hotel and subject to availability. View Information on number of points required for Standard Room Rewards.
Points & Money Rewards™ - At participating hotels, Members can use a combination of HHonors points and money to book a standard room, as defined by each hotel and subject to availability. The number of points required to redeem Points & Money Rewards™ varies by hotel, booking date and stay date.
Premium Room Rewards - Members can use HHonors points to book any premium room (any room or suite categorized above standard room designation, as determined by Hilton HHonorsWorldwide L.L.C. and participating hotel) available at booking. The number of points required to redeem Premium Room Rewards varies by room, hotel, booking date, and stay date.
Room Upgrade Rewards - Members can use HHonors points to upgrade a confirmed, existing reservation to any premium room (any room or suite categorized above standard room designation, as determined by Hilton HHonors Worldwide L.L.C. and participating hotel) available. This option is not available for reservations booked via Advance Purchase Rate, reservations that are part of a blocked group of rooms, or reservations that are made with a promotional Free Night Certificate. This option can be used only once per reservation. The number of points required to redeem Room Upgrade Rewards varies by room, hotel, booking date, and stay date. Unlike the other Rewards options, Room Upgrade Rewards can be redeemed at the front-desk of some participating hotels.

View availability of Reward Stays types available for any participating hotel by visiting the website for the hotel, calling 1-800-HHONORS (1-800-446-6677) from the U.S. or Canada, or visiting www.HHonors.com. Members residing outside the U.S. and Canada must call the nearest Hilton Reservations and Customer Care office.

Each participating hotel is subject to one of ten classifications: 1, 2, 3, 4, 5, 6, 7, Waldorf Astoria, HGV, or All-Inclusive. The number of points required for Reward Stays varies among the participating hotels based upon classification, as well as by room, booking date, and stay date, for some Rewards types. View Information on number of points required forStandard Room Rewards.
Participating hotels within the Hilton Worldwide portfolio and Reward types and classifications may change at any time without notice at Hilton HHonors Worldwide L.L.C.'s sole discretion.

Reward Stays are not subject to blackout dates or capacity controls, except for Points & Money Rewards™, which are subject to both at the participating hotel's and/or Hilton HHonors Worldwide L.L.C.'s discretion. All Rewards depend upon availability and some Reward Stays types may not be available on the date of Member's request.

When redeeming HHonors points for a Reward Stay, Members must either book a Reward Stay online or call 1-800-HHONORS (1-800-446-6677) from the U.S. or Canada for reservations and advise the reservationist at that time that they will be using HHonors points. Members outside the U.S. and Canada must call the nearest Hilton Reservations and Customer Care office. If booking a Reward Stay online, Members will receive a confirmation page with their Hotel Stay Reward reservation and Reward Certificate ID in one online transaction. If booking a Reward Stay reservation via phone, Members should request an HHonors Reward Confirmation in one of the following ways:

Online;
Via e-mail to Hilton Reservations and Customer Care. Please be sure to include HHonors account number, PIN, Reward you are requesting, along with the appropriate Rewards Code;
Via phone or fax; or,
In writing to the nearest Hilton Reservations and Customer Care.

Failure to comply with this procedure may result in cancellation of reservations, denial of accommodations or payment of published retail rate. Accommodations must be reserved prior to Hotel Reward Stay.

All Reward Stay reservations must be guaranteed with a credit card. Some hotels may require a deposit in lieu of a credit card guarantee. Deposits cannot be waived for Reward Stay reservations. No-shows or cancellations of Reward Stay reservations outside of the timeframe set by the hotel's individual cancellation policy will be charged one night's room and tax at the hotel's Best Available Rate for that date. General cancellation policy: cancel 24 hours prior to arrival to avoid cancellation penalties. Additional cancellation policies are established by each individual hotel and may differ from the general cancellation policy; in that case, the hotel's individual cancellation policy applies. At Hilton HHonors Worldwide L.L.C.'s discretion, and without notice, in the event of a no-show or cancellation outside of the timeframe set by the hotel's individual cancellation policy, in lieu of the one night charge stated above, Member instead will forfeit the amount of points equal to one night of the Reward Stay (number of points at Hilton HHonors Worldwide L.L.C.'s discretion), and the remaining portion of the Reward Stay redeemed points will be credited automatically back to Member's account.
A Reward Stay reservation is valid for the room accommodations stated thereon at one room at one hotel for one stay (as that term is defined herein) and as provided on the Reward Stay Certificate or Confirmation. To change the location of a Reward Stay reservation, the Member must first cancel the existing Reward Stay reservation and then book the new Reward Stay reservation at the desired property.
No credit or substitutions will be given for any Reward Certificates that are only partially used.
Promotional Rewards are for Standard Rooms only.
Reward Stays are not commissionable to travel agents.
The number of Reward Stays and the number of nights during a Reward Stay will count towards the number of stays and/or nights required for Elite tier qualification.
Members will not earn points or miles for Reward Stays, except that if Member is using Room Upgrade Rewards, any money spent on the original reservation will earn points and/or miles consistent with these Terms. Members may earn points (not miles) for incidental charges at a hotel within the Hilton Worldwide portfolio during a Reward Stay, provided such charges are deemed eligible folio charges at Hilton, Conrad® Hotels and Resorts, DoubleTree by Hilton™, Embassy Suites™, Hilton Garden Inn®, Hilton Grand Vacations®, and the Waldorf Astoria® Hotels & Resorts Hotels. Members will not earn points for incidental charges during a Reward Stay at a Hampton Inn®, Hampton Inn & Suites®, Home2 Suites by Hilton® or Homewood Suites by Hilton® hotel.
Recipients of Rewards may be required to sign a release of liability and a statement permitting the use of their name and/or photo for promotional purposes without additional compensation.
Please note that the Rewards Desk at Hilton Reservations and Customer Care is open from 5:00 AM until 1:30 AM CT, 7 days a week.

Gaming Chip Rewards

Failure to comply with redemption procedures, or with the following Terms and Conditions, may result in the cancellation of the redemption of the Reward Certificate for Gaming Chips.
Gaming Chip Rewards are subject to the HHonors Terms and Conditions as set forth herein.
Gaming Chip Reward Certificates are nontransferable and may be used only by the Reward designee on the Certificate. If a person other than the individual named on the Certificate attempts to use it, the Certificate will be deemed void.
Gaming Chip Reward Certificates may not be sold, auctioned, bartered, brokered or purchased. Any Reward Certificate obtained in this manner by any person or entity will be considered to be fraudulently obtained and will be deemed void if transferred for case of other consideration. Altered Reward Certificates are void and will not be honored.
The Reward designee listed on the face of the Gaming Chip Reward Certificate does not need to be a registered hotel guest at the Hilton Gaming location at which the Reward Certificate is being redeemed for Gaming Chips.
Gaming Chip Reward Certificates may only be redeemed for Gaming Chips at the participating U.S. Hilton Gaming locations specified on the face of the Certificate. At the Hilton Gaming location's discretion, a special casino cage or cashier's window may be designated for this purpose.
Participating Hilton Gaming locations may change at any time without notice at the U.S. Hilton Gaming location's sole discretion.
Gaming Chip Reward Certificates will be verified authentic by the participating U.S. Hilton Gaming location, and must be endorsed by the Certificate holder in the presence of a designated cashier to be valid. The person redeeming the Gaming Chip Reward Certificates must present a valid photo I.D. for verification of identity.
Gaming Chip Rewards Certificates may only be redeemed by persons of legal gambling age.
Gaming Chip Reward Certificates may not be combined with other Gaming certificates, coupons, discounts, packages or promotional offers.
Gaming Chip Reward Certificates cannot be redeemed for cash, prizes or credit. Gaming Chip Reward Certificates, once issued, are not exchangeable.
Gaming Chip Reward Certificates will not be replaced, reissued or credited if lost or stolen or otherwise destroyed. Hilton HHonors Worldwide, L.L.C. is not responsible for the performance of the U.S. or local Postal Service or other suppliers.
Gaming Chip Reward Certificates are void where copied, prohibited or restricted by law.
Gaming Chip Reward Certificates are subject to local gaming rules and regulations.
Gaming Chip Reward Certificates must be surrendered at time of redemption.
Gaming Chip Reward Certificates are redeemable for Gaming Chips from the date of issue through the "valid through" date indicated on the face of the Certificate.
Gaming Chip Reward Certificates are valid for standard Gaming Chips issued by the participating U.S. Hilton Gaming Location.
No HHonors point credit or HHonors Reward substitutions will be given for any Gaming Chips that are not used following redemption of the Certificate.
Gaming Chips may only be exchanged for cash, or gambled, at Hilton Gaming locations. Chips may not be used to purchase merchandise, to pay for room and/or incidental charges, be used for tipping or service charges, or for other nongaming purposes.

Event Planner Program - Hotels in the US & Canada

Only the individual stipulated in the contract is eligible to receive Event Planner Bonus Points on eligible charges associated with the event. The amount of the Event Planner Bonus Points is within the discretion of the hotel and must be negotiated and agreed to in the event contract. The hotel may decide, in its sole discretion and on a case by case basis, whether to offer airline miles in addition to Event Planner Bonus Points on eligible charges associated with the event. The hotel may decide in its sole discretion whether the event qualifies for the Event Planner program.
Eligible charges include all event-related spending (listed in the contract) paid for by the meeting/event planner named in the agreement (such as meeting room hire, catering, guest rooms, and excluding taxes and service charges). If guest rooms are not included in the Event Planner agreement, Members who reserve rooms under their own account are eligible to earn Points & Miles® for stays in accordance with HHonors Terms and Conditions. If guest rooms are included in the Event agreement, Members who reserve rooms in connection with this event are not eligible to earn Points & Miles for the stay. The hotel may decide in its sole discretion whether the charges are eligible charges. A qualifying event may include, but is not limited to, any group or business meeting, events such as wedding receptions, family reunions or conferences contracted through the sales or catering department and sold at published rates with a required minimum value of US$1,000 in eligible charges.
Offer is valid for new event bookings only.
A maximum of 100,000 HHonors points can be earned per event. If the hotel elects to provide airline miles in addition to Event Planner Bonus Points for eligible charges in connection with the event, a maximum of 100,000 airline miles (or equivalent depending on the airline Marketing Partner) can be earned per event.
Members who hold qualifying events at hotels within the Hilton Worldwide portfolio in the US and Canada are eligible to receive 1 HHonors bonus point per eligible U.S. dollar spent on eligible charges for the event. If the hotel elects to provide airline miles in addition to Event Planner Bonus Points for eligible charges in connection with the event, the planner would be eligible to earn 1 airline mile per US$1 spent on eligible charges for the event (or equivalent depending on the airline Marketing Partner).
The Event Planner bonus recipient does not have to be a registered guest or attend the meeting. The Event Planner bonus recipient must be a Member of Hilton HHonors to receive points (and airline miles if the hotel so chooses to offer airline miles in addition to points for the event) in connection with the event. Individuals can be enrolled in HHonors to meet this eligibility requirement.
Points (and airline miles if the hotel so chooses to offer airline miles in addition to points for the event) awarded for events held at hotels within the Hilton Worldwide portfolio in Canada will be based on local currency converted to US dollars. Local currency will be converted into U.S. dollars on the day the event is paid for using a published rate of exchange in effect at time of conversion. This rate will be determined at Hilton HHonors Worldwide, L.L.C.'s sole discretion, based on standard currency conversion methods, but may vary from currency conversion rates used by credit card companies.
Please allow 6-8 weeks after the event has been paid for in full, for posting of points (and airline miles if the hotel so chooses to offer airline miles in addition to points for the event) to Member's account.
The Event Planner bonus is available to travel agents/travel sellers/conference planners who book and complete a qualifying event.
Airline programs participating in the Hilton HHonors™ Event Planner Program (if applicable) are subject to change without notice. Airline miles accrued and awards issued are subject to the terms and conditions of each participating airline's reward program, as applicable.
Hilton HHonors Event Planner bonus is awarded at the discretion of the hotel and may not be awarded on all group events. Other restrictions may apply.
No HHonors points or airline miles will be awarded for "no show" or cancelled events when a Member has booked an event guaranteed with a credit card but then does not hold the event--irrespective of whether or not the Member's credit card is charged for any portion of the event per the hotel's "no show" or cancellation policy.
Hilton HHonors membership, earning of Points & Miles, and redemption of points are subject to HHonors Terms and Conditions. Event Planner earnings are void where prohibited or restricted by local law.

Event Bonus Program - Hotels outside the US and Canada

Only the individual stipulated in the contract is eligible to receive Hilton HHonors Event Bonus hotel points and airline miles on eligible charges associated with the event. The amount of the Event Bonus is within the discretion of the hotel and must be negotiated and agreed to in the event contract. The hotel may decide in its sole discretion whether the event qualifies for the Event Bonus program.
Eligible charges include all event-related spending (listed in the contract) paid for by the meeting/event planner named in this agreement (such as meeting room hire, catering, guest rooms, and excluding taxes and service charges. If guest rooms are not included in the Event Bonus agreement, Members who reserve rooms under their own account are eligible to earn Points & Miles® for stays in accordance with HHonors Terms and Conditions. If guest rooms are included in the Event Bonus agreement, Members who reserve rooms in connection with this event are not eligible to earn Points & Miles for the stay. The hotel may decide in its sole discretion whether the charges are eligible charges. A qualifying event may include, but is not limited to, any group or meeting business, events such as wedding receptions, family reunions or conferences contracted through the sales or catering department and sold at published rates with a required minimum value of US$1,000* in eligible charges.
Offer is valid for new meetings bookings only.
A maximum of 100,000 HHonors points and 100,000 airline miles (or equivalent depending on the airline Marketing Partner) can be claimed per event.
Members who hold qualifying events at hotels within the Hilton Worldwide portfolio outside the US and Canada are eligible to receive 1 HHonors bonus point and 1 airline mile per US$1 spent** or 1.5 HHonors Bonus Points per US$1 spent.**
Hilton HHonors Event Credits are vouchers that can be purchased using HHonors points, which can be used as a credit against future bookings made at hotels within the Hilton Worldwide portfolio outside the US and Canada. Event Credits can be redeemed by calling the Hilton Reservations and Customer Care office nearest you and quoting the appropriate Reward Code. You will then be sent the Event Credit voucher via mail, email or fax. The meeting/event planner will then present the voucher to the hotel when booking the next event and will receive the relevant discount (US$150, $250 or $500). These vouchers will expire one year from the date of redemption.
The Event Bonus recipient does not have to be a registered guest or attend the event. The Event Bonus recipient must be a Member of Hilton HHonors to receive HHonors Points & Miles® in connection with the event. Individuals can be enrolled in HHonors to meet this eligibility requirement.
HHonors points and airline miles awarded for qualifying events will be based on local currency converted to US dollars**. Local currency will be converted to US dollars on the day final payment is received for the event using a published rate of exchange in effect at time of conversion. This rate will be determined at Hilton HHonors' sole discretion, based on standard currency conversion methods.
Please allow 6-8 weeks after the meeting has been paid for in full, for posting of points and airline miles to the Member's account.
Hilton HHonors Event Bonus is available to travel agents/travel sellers/conference planners booking a qualifying event†.
Airline programs participating in the Hilton HHonors Event Bonus program are subject to change without notice. Airline miles accrued and awards issued are subject to the terms and conditions of each participating airline's reward program, as applicable.
Hilton HHonors Event Bonus is awarded at the discretion of the hotel and may not be awarded on all group events. Other restrictions may apply.
No HHonors points or airline miles will be awarded for "no show" or cancelled events when a Member has booked an event guaranteed with a credit card but then does not hold the event--irrespective of whether or not the Member's credit card is charged for any portion of the event per the hotel's "no show" or cancellation policy.
Hilton HHonors membership, earning of Points & Miles, and redemption of points are subject to HHonors Terms and Conditions. Event Bonus program is void where prohibited or restricted by law.

*A minimum of JPY200,000 in Japan

**JPY150 in Japan

***Except Japan where JPY is used for calculation

†Except for commissionable travel agents residing in Japan; only for hotels in Japan

Point Purchase Program

Point purchase is available to Members through two different channels:

Non-reservation Point Purchase: Points may be purchased by credit card online, or via written request, phone or e-mail to Hilton Reservations and Customer Care. Members may purchase up to 40,000 HHonors Bonus Points per calendar year. Points must be purchased in 1,000 point increments at a cost of US$10.00 per 1,000 points. Purchase of less than 10,000 points in any one transaction will be charged at US$.0125 per point. All purchases must be made in U.S. dollars only.

Point Purchase During Booking: In addition to the Non-reservation Point Purchase option, Members can purchase points during the booking process when the Member does not have enough points to redeem a Reward Stay. Until such date that Hilton HHonors Worldwide L.L.C. imposes a limit, Members can purchase an unlimited number of points up to the total number of points required to redeem the Member's desired Reward Stay. Members must purchase these points during the Reward Stay booking process, either by credit card online, or via telephone, at 1-800-HHONORS (1-800-446-6677), in the U.S. At any time, at the sole discretion of Hilton HHonors Worldwide L.L.C., Members may be limited in the number of points they can purchase per Reward Stay booking and per calendar year via this purchase option, and that limit may change at any time without notification. The cost of points purchased through this option depends on the number of points purchased and is subject to change at any time without notification. Total cost of points will be shown to Member during the booking process before purchase. All purchases must be made in U.S. dollars only.

A new HHonors Member may purchase points 30 days after enrollment if their account reflects activity including a stay (as defined herein) or earning HHonors points through an HHonors Marketing Partner. After 90 days of enrollment, a new Member is eligible to purchase points regardless of their account activity.
The purchase and use of these Hilton HHonors points are subject to the Terms and Conditions of the Hilton HHonors Program.
The sale, barter, gift or assignment of Hilton HHonors points, point awards or other benefits, other than by Hilton HHonors Worldwide, L.L.C., is expressly prohibited. Hilton HHonors points, including such points purchased under the Point Purchase Program, are non-transferable (except as specifically provided herein) and may not be pooled with points in another Hilton HHonors account. The points purchased under the Point Purchase Program are non-refundable.
The points purchased under the Point Purchase Program will be posted to the Member's Hilton HHonors account immediately (provided there are no technical issues that prevent immediate posting).
Each Hilton HHonors Member or two (2) Members with a single Mutual Fund account are limited to purchasing no more than forty thousand (40,000) Non-Reservation Points in any calendar year and, for Points purchased during booking, limits that may be set per booking and per calendar year at the sole discretion of Hilton HHonors Worldwide L.L.C., subject to change. Any points beyond these limits will not be posted to any Member's account, regardless whether such Member has remitted payment for such points.
The Member's acceptance of the terms of these Terms and Conditions authorizes Hilton HHonors to charge the credit card that such Member provided under the Point Purchase Program for the amount stated, based on the number of points purchased by such Member. In the event of any point or financial discrepancy, the payment calculations under these Term and Conditions shall be based upon data contained in Hilton HHonors Worldwide, L.L.C.'s records, and the data in Hilton HHonors Worldwide, L.L.C.'s records shall take precedence over the data in any other records.
Any improper usage of Hilton HHonors points pursuant to these Terms and Conditions and the Point Purchase Program, or any other misuse of points, shall be grounds for immediate confiscation and forfeit of such points, and may be grounds for the forfeiture of all points in the Member's account and the Member's ejection from the Hilton HHonors Program.
Accrued points do not constitute the property of the Member, and are not transferable in the event of death, divorce or operation of law (except as specifically provided herein).
By signing and/or submitting the Order Form for points, or by allowing the credit card number provided to be charged for the purchase of points under the Point Purchase Program, the Member acknowledges and signifies his or her agreement with the Terms and Conditions stated herein and in the Order Form.
Any points purchased will constitute the first points redeemed when the purchasing Member redeems his or her points for a Reward.
Hilton HHonors membership, earning of Points & Miles®, and redemption of points are subject to HHonors Terms and Conditions. Hilton HHonors Worldwide, L.L.C. reserves the right to change the Hilton HHonors Program rules, regulations, terms, travel awards and thresholds, and special offers, at any time, without notice. Hilton HHonors also reserves the right to terminate the Point Purchase Program with six (6) months general notice.

Hilton HHonors Point Transfer and Registry Program

Hilton HHonors™ points can be transferred to another Member in increments of 10,000 points, at a cost of US$.0025 per point, or US$25.00 per 10,000 points. There is no limit to the number of HHonors points a Member can transfer or receive. Fees are based on the number of points a Member transfers out of his or her account. After transferring 200,000 points in a calendar year, any subsequent transfers that calendar year are complimentary. The Point Registry program allows Members to send up to 50 emails to friends and family for five different events in one calendar year. Note that Hilton HHonors Worldwide, L.L.C. will not store or send any additional emails to the addresses Members supplied. Credit card used for transfer fees must match the name and address of the Member making the point transfer. All costs calculated in U.S. dollars. The point transfer fees incurred under the Point Transfer and Registry Program are non-refundable.

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HHonors Mutual Fund

Effective April 1, 2004, new HHonors Mutual Fund accounts are no longer available. Members who have a Mutual Fund account as of March 31, 2004 will continue to receive Mutual Fund benefits.
HHonors Mutual Fund benefits are designed to allow legally married couples to combine their point earnings toward Rewards, and/or to combine their stay/point earnings toward special promotion qualifications or Elite qualification. The HHonors Mutual Fund is not designed to award duplicate bonuses and/or Rewards.
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Saturday, July 7, 2012

感情专一的人一般都这样

标签：同志, 情感

1、自己走路会很快
2、喜欢黑夜，习惯晚睡
3、隐藏心事，喜欢一个人流泪
4、喜欢有口袋的衣服，否则不知道手该放哪里
5、习惯抱臂
6、习惯冷战
7、喜欢窗户，喜欢角落、习惯蜷缩
8、喜欢写字和阅读
9、莫名地孤单，无法抗拒的恐惧感
10、不爱说话或很爱说话
11、心事放在心底，有一个自己的世界
12、把笑挂在脸上，幻想自己是有安全感的孩子
13、习惯了沉默，在沉默中爆发或者选择灭亡
14、习惯了怀疑，却总是要把人往好处想
15、不相信童话，却一直期待会有个真正懂得自己保护自己的人出现
16、喜欢怀旧，之后感到深深的寂寞和恐惧
17、不喜欢一个人逛街可又总是一个人逛街
18、一点点事就胡思乱想，想到戏剧般的吓人
19、喜欢听慢歌，伤感的歌
20、会很用心地记下生命中出现的每个人
21、习惯暗恋，爱上一个人会全心全意
22、坐在电脑前，不知道做什么，却又不想关掉它
23、觉得世界上每一个人都不可靠，但却还是那样地选择相信别人
24、偶尔会有种想消失，或是想一辈子沉睡的想法
25、不喜欢等待，却总是等待
26、经常不经意的发呆
27、习惯活在过去，喜欢怀旧
28、总会把事情想得很长久
29、不习惯一个人莫名其妙地消失在自己的生命中
30、总是觉得没有人能把自己放在心里疼
31、容易满足，更容易受伤
32、喜欢伤感，甚至颓废
33、习惯保留自己，因为只有这样在离开的时候，心才不会痛
34、总有一种，被忽视的感觉
35、看似花心，看似肤浅，其实是在保护自己
36、付出的远远超过得到的
37、很固执，不懂得放弃，但一旦放弃了就绝不会回头
38、总是说着要离开，却一再为自己找不离开的理由
39、在别人面前笑得很开心，一个人的时候却很漠落
40、在陌生人面前很安静，在朋友面前胡闹
41、玩网游只是为了打发寂寞
42、喜欢下小雨时淋雨
43.、并不是所要的太多的回报，只要一点点就可以让我们死心塌地，可以很少，但一定要有
44、心情不好的时候，却喜欢听悲歌

Sunday, May 20, 2012

The world’s longest flights

The world's longest flights

Published May 19, 2012

| FoxNews.com

Long-haul, non-stop flights have become increasingly popular, particularly among business travelers eager to avoid the extra hassle of the dreaded layover. State of the art airplanes built to fly incredible distances have been introduced by many of the world's largest airlines. Here are the world's five longest flights by distance traveled.

Newark, NJ to Singapore on Singapore Airlines

Flying a staggering 9,535 miles from the American East Coast to the Southeast Asian metropolis, Singapore Airlines flight number SQ 21 holds the record the longest non-stop flight in the world, according to the New Jersey Port Authority. A long-range four-engine Airbus A340-500 carries up to 100 business class passengers across 12 time zones on this lengthy 18-hour flight. On board, travelers can enjoy a self-service snack bar, as well as the extra legroom afforded by a convenient one and two-seat configuration.

Distance: 9,535 miles

Los Angeles, Calif. to Singapore on Singapore Airlines

It seems that, when it comes to long-haul flights, Singapore Airlines holds the monopoly with both the longest by distance and by time. The flight from LAX to Singapore takes upwards of 18-and-a-half hours to complete in one go, despite being roughly 800 miles shorter in distance than the journey from Newark. This is due to the increased wind resistance the LA flight encounters as it traverses the Pacific, while the Newark flight passes more easily over the North Pole.

Distance: 8,770 miles

Sydney, Australia to Dallas, TX on Qantas

Australia's largest airline, Qantas, launched its Sydney to Dallas flight in 2011 to replace its San Francisco route. The flight takes almost 15 ½ hours to complete as it passes over the vast Pacific Ocean, making it the longest uninterrupted scheduled flight for a Boeing airplane. Qantas has earmarked its longest flight as one of the launch routes for a new fleet of Boeing 787 Dreamliner, due to be introduced in mid-2013.

Distance: 8,578

Johannesburg, South Africa to Atlanta, GA on Delta Airlines

Four pilots and two separate flight crews man the 16-hour flight from Atlanta to Johannesburg in South Africa. Delta Airlines' longest journey transports almost 300 passengers on board a Boeing 777LR across the length and breadth of the Atlantic Ocean. Along the way, passengers can ease into the transition with a mix of American and South African menu options.

Distance: 8,439 miles

Dubai to Los Angeles, Calif. on Emirates Airlines

Emirates Airlines flies LA's glitterati to the parched sands and high-rises of Dubai in just over 16 hours. On this lengthy journey, passengers will pass through three continents and over 8,300 miles between the two metropolises. On board are 217 economy passenger seas, as well as a 42-seat business class, as we as luxury suites showcasing Emirates' trademark starlit ceiling that simulates the time of day at the destination to help reduce the impact of jet lag.

Distance: 8,339 miles

URL

http://www.foxnews.comhttp://www.foxnews.com/travel/2012/05/19/worlds-longest-flights/

Wednesday, May 9, 2012

American Airlines to overhaul premium seats

American Airlines to overhaul premium seats
May 09, 2012
by CBNews.com

American Airlines said Wednesday that it will overhaul the most expensive seats on its international fleet, and will drop its highest class of service on some planes.

Those front-of-the-plane seats attract the highest-paying passengers. They're also a sought-after upgrade for frequent fliers. Airlines have been focusing their spending on the premium seats as they compete for the passengers who fill them.

American didn't give a specific cost estimate for the overhaul, but said it will spend "several hundred million dollars per year in enhancements to the customer experience." At the same time, it's juggling its bankruptcy reorganization and asking a judge to let it throw out employee contracts so it can replace them with cheaper ones. It's also dealing with US Airways Group Inc.'s efforts to convince creditors to think about letting it merge with American.

Most of the seating changes American announced Wednesday don't begin until 2014.

All of American's planes have at least two cabins &#8212 coach, and a front cabin called first class or business class, depending on the flight. Some of its international flights have a third cabin, called Flagship Suite, on its 777-200s. Some of those were added as recently as 2009, according to American's website.

On Wednesday American said it will return to having two cabins on those planes "to better match capacity and demand." American flew 47 of those aircraft as of the end of last year, out of 617 in its mainline fleet. It said it will install new lie-flat business class seats on those planes. The 777s are its biggest planes, and airlines have traditionally seen international first class as especially important for competing against overseas airlines.

American is getting 10 new 777-300ERs, and those planes will have three cabins. Those are set to begin arriving late this year, continuing through 2013. American is also keeping three cabins on its 767-200s, which it uses between New York's John F. Kennedy Airport and Los Angeles and San Francisco.

American, based in Fort Worth, Texas, also said it will overhaul up to half of its 58 Boeing 767-300ERs. They are mostly used on flights to Europe and South America, as well as some long-range U.S. flights. The overhauled planes will get 28 lie-flat business class seats. The new 777s and refurbished 767s will also have American's new "Main Cabin Extra" coach seats with more legroom. The airline plans to charge extra for those.

The 767-300s that aren't overhauled will be retired over time, American said.

Also, US Airways said on Wednesday that it is wrapping up an upgrade to business-class seats on its 16 Airbus A330s, which it uses for flights to Europe and to Tel Aviv, Israel. US Airways calls that front section of the plane "Envoy." Those seats recline flat and include a power outlet, along with other amenities.

Delta Air Lines officially has abandoned the Atlanta-Shanghai route.

************************************************************************
Delta Air Lines officially has abandoned the Atlanta-Shanghai route.

According to a May 3 memo filed with the U.S. Department of Transportation, Delta returned to DOT the seven U.S.-China frequencies it had been using to serve the route. Those frequencies, according to a DOT spokesman, will be made available "to another carrier that requests them." The carrier launched nonstop service between the two cities in 2008, but suspended it twice, first in light of "the economic slowdown" and then in January 2012 as a result of high fuel prices and "our overall capacity reduction."

***********************************************************************

Delta wants to retain Tokyo-Guangzhou route rights

By Bill Poling

Delta has advised the Transportation Department that it still isn't ready to operate a Tokyo-Guangzhou connecting leg as part of its U.S.-Asia service, but it wants to hang on to the unused route rights, which were granted in 2010.

The carrier faces a use-it-or-lose-it deadline of June 1 to begin the service, using rights under the U.S.-China agreement to operate seven weekly flights on the route, but it is asking for a one-year postponement.

The deadline has been postponed before, but Delta said there is no harm to the public or other carriers because there is a surplus of U.S.-China flight authority. It said airline rights for 37 weekly flights to China are already going unused.

At the same time, Delta formally returned to the DOT the seven weekly frequencies it had been using for its Atlanta-Shanghai nonstop service, which had been operating off-and-on since 2008.

Tuesday, November 8, 2011

乔布斯的一句名言是“好的艺术家模仿，伟大的艺术家偷窃"

乔布斯的一句名言是"好的艺术家模仿，伟大的艺术家偷窃"( "Good Artists Copy, Great Artists Steal").

证据可见以下链接：
http://www.youtube.com/watch?v=CW0DUg63lqU

苹果最初的技术就是从Xerox那偷来的，后来又被微软偷去发展成Windows. 当乔布斯在1996年痛斥盖茨时，盖茨这样回答："事实是我们有一个共同的有钱邻居施乐，当我想敲开他的房门偷电视时发现已经被你偷走了". "Well, Steve, I think there's more than one way of looking at it. I think it's more like we both had this rich neighbour named Xerox and I broke into his house to steal the TV set and found out that you had already stolen it."

证据可见以下链接 http://www.mac-history.net/the-history-of-the-apple-macintosh/rich-neighbour-with-open-doors-apple-and-xerox-parc

Saturday, October 22, 2011

京发和欧亚西斯是京城最负盛名的同志浴池，但如今都己灰飞烟灭，只能供凭吊了。

北京欧亚西斯是京城最出名的同志浴室/浴池 [浴室/酒吧/聚点同志信息]

发布者：想进浴室的来看看发布时间：2011-1-11 4:44:00 阅读次数：1176次

[北京朝阳同志] 北京欧亚西斯是京城最出名的同志浴室/浴池,遥想当年，京发和欧亚西斯是京城最负盛名的同志浴池，但如今都己灰飞烟灭，只能供凭吊了。最近，听说有一家浴池自称新京发，于是我按捺不住好奇心就去探访了一次。

先说下地址，它位于成寿路这边。如果是坐公交车有多条线路抵达，300、特8等公交车到方庄桥东下，然后到路边，找到成寿路，一直朝南走，有一个红绿灯朝右走，在一条路上有一个指示牌，上面写着：明都饭店。沿着指示牌的方向一直向前走就能找到这个饭店，京发浴池在地下一层，有电梯可直达。明都饭店有许多门，走最北面的一个门（即沿着指示牌路线走到明都饭店遇到的第一个门），进了大厅，右首有两部电梯，选择一部到一层，就看一个门，上面写着"京发"二字。

环境：有五个淋浴莲逢头，一个干蒸桑拿房，这是靠着淋浴室部分的。另有一个小黑房，这个设计比较黑，有些巧妙。还有一个湿蒸屋。这个自称是京发的浴室有100多个小柜子，由于是新开，所以衣服什么的还算比较干净。估计以后还要再装修一些东西。

票价：目前为30元，前台会给你一张小票，15天内可凭小票免费再来一次。它不能过夜，只能到凌晨2点，所以要记得不要呆太晚，虽然外面有17条左右公交路线，但还是要把握好时间。

休息室部分：有一个大休息室，面积与大万相仿，有一个大电视，粗略统计床位约为50个左右，比较干净。有两个电视房可以休息，分别可躺六个人。有一个上网室，有两部电脑可免费上网。有一个KTV歌房，可以免费K歌。还有两间足疗室，这两间是收费的。目前并没见到包间。

总体上说，环境干净，看着比较舒服。唯一缺点就是没人气，据说是周六人多，因为我是周二晚六点去的，居然没人，所以只好百无聊赖的上网呆了一会儿。估计以后人多了才会好玩些。这是我的初次体验结果，毫无激情故事，很抱歉，我也希望发生，可一个人没法激！如果下次周末去有激情，再后续，先把这位置和大致情况说明一下，便于有需要的去快乐。现在人少，不适应单独一人去，否则会像我一样扑空，如果一人去也建议在中午过后去。希望能听到其他人的汇报信息。这次先汇报到这里。

有人说它是提供性服务的会所，在此特别强调它不是那种会所。

以下是会所给我的名片，有需要者可以看一下，以免找不到地方可以打电话。

京发会所

行车路线：南三环方庄桥南第一个红绿灯左转，见到名都饭店灯箱右转向南。

乘车路线：

成寿寺路站下车：25、655、723、826、927、985、680路公交车。

政法小区站下车：654、665、运通202路公交车。

方庄桥东下车：300、368、511、53、627、750、954、957、973、986、988、998、特8、运通107公交车。

地铁：5号线刘家窑站下车换乘665路政法小区下车。

电话：57233836

有人说老板和服务员什么的是以前京发的人，这个我不能确定，因为我以前没光顾过三元桥的京发，只光顾欧亚西斯和大帆了。希望能对大家性福有帮助，忽然发现浴池都在南城了和五号线附近了。五号线快成同志浴池专线地铁了，呵呵！

Sunday, September 18, 2011

Death by merger: Almost time to say bye-bye to Continental

Photo: Continental planes won't be seen in the skies much longer as they are being rebranded by United. (Kamil Krzaczynski / EPA)

← Back to Original Article

Death by merger: Almost time to say bye-bye to Continental

September 16, 2011|By Mary Forgione | Los Angeles Times Daily Travel & Deal blogger

How do airlines die? Somewhat slowly but surely, in the case of Continental Airlines.

The October 2010 merger with United Airlines means Continental planes and flight codes are on their way to the aviation graveyard alongside Pan Am, TWA and other big-time carriers. (Nostalgia buffs take heart: the "Pan Am" TV series is set to start 10 p.m. Sept. 25 on ABC.)

United spokesman Rahsaan Johnson explains what happens next.

First planes get rebranded as United (which has been ongoing), then the Federal Aviation Administration issues a "single operating certificate" (which should happen by the end of the year) and finally Continental's reservation website and flight codes will cease to exist (end of the first quarter 2012).

For a bit of time, Johnson notes, passengers will be flying on Continental flights but the planes will say United.

Here are some highlights from the airline's history:

--It was founded in 1934 as Varney Speed Lines.

--Its name was changed to Continental three years later.

--It went all Hollywood and moved its headquarters to Los Angeles in 1963.

--It retained its name through prior mergers with Pioneer and Texas International.

--By 1997, headquarters returned to Houston.

And one other thing: I received notice of a farewell party planned with former and current Continental employees at the Proud Bird restaurant near Los Angeles International Airport on Saturday night.

Organizer Todd Magnus writes in an email: "The operational merger is still going on, but literally, the Continental name is almost gone. ... It's very sad for many of us who have devoted our lives to Continental Airlines."

Monday, August 1, 2011

JetBlue Offers Unlimited Boston, Long Beach Travel Passes

JetBlue Offers Unlimited Boston, Long Beach Travel Passes
July 29, 2011, 11:45 AM By Jay Boehmer

JetBlue Airways on Thursday began selling three-month, all-you-can-fly passes, with business travelers who use its Boston and Long Beach, Calif., hubs its main target.

The passes, effective for travel from Aug. 22 through Nov. 22, start at $1,299 for unlimited flights to and from Long Beach and nine destinations, none of them east of Chicago, and go up to $1,999 for unlimited travel between Boston and "any JetBlue city," according to the carrier. The passes are available for sale through Aug. 31, or as long as supplies last, said vice president of sales and revenue management Dennis Corrigan.

The offering calls to mind JetBlue's leisure-focused All You Can Jet pass, which in recent years has made a seasonal appearance to capture demand in the post-Labor Day trough. This year, however, All You Can Jet is out, and the so-called BluePass is in.

The difference, Corrigan said, is the new offering's applicability to business traveler behaviors: Flights can be reserved up to 90 minutes before departure, compared with the predecessor program's three-day advance-purchase requirement; there are no change fees or cancellation fees; and the passes have a more forgiving no-show policy, as a user would have to miss two confirmed flights in a seven-day period before incurring a $100 charge.

JetBlue also has elongated the unlimited travel window to three months from last year's one-month All You Can Jet offer. Accordingly, JetBlue has elongated the price: All You Can Jet passes started at $499 in 2010.

Still, there is another key difference: All You Can Jet provided access to JetBlue's full network, while BluePass gives users a access to fewer origins and destinations. Depending on the package, Boston or Long Beach "would be the O or the D" in all travel redeemed by participants, said Corrigan.

JetBlue already has found a corporate client for BluePass in Framingham, Mass.-based TJX Companies, parent of T.J. Maxx and other retailers, Corrigan confirmed.

Still, he anticipates small and midsize organizations, as well as individual business travelers, to comprise the bulk of sales. To that end, the carrier has partnered with New England-based travel management companies Colpitts World Travel and Atlas Travel International. However, bookings must be made online through a dedicated reservations channel. "It's the same booking engine and site that powers CompanyBlue," said Corrigan, referring to JetBlue's corporate booking portal.

Whether BluePass becomes a seasonal mainstay will depend on its success, Corrigan noted.

Sunday, July 31, 2011

专家警告：脸书创造出虚荣一代

专家警告：脸书创造出虚荣一代
(北京时间2011年8月01日转载)

    BBC中文网报导

    英国牛津大学教授格林菲尔德认为，脸书（Facebook）及推特（Twitter）创造出虚荣一代。这一代自我迷恋、注意力短暂，而且像小孩一样，渴望生活中大小事都不断得到他人的回应。

    由于沉迷社交网站，让使用者出现"认同危机"，和蹒跚学步的幼儿一样想得到大人关注，就像是在说："妈妈，看我，我做了这个。"

    药理学教授格林菲尔德认为，在网络世界中逐渐扩增的"友谊"，就像是一个大型的网络游戏，而这种游戏已有效的改变了人的大脑思维模式。

    这个许多人参与的大型游戏，造成使用者的注意力降低、渴望即时的满足感、口语表达能力变差，因为他们只需要用眼睛来沟通。

    全世界有超过7亿5000万人使用脸书，分享照片及影片，并定期更新动态消息及想法。

    此外，还有数百万加入推特微博的网民，会在网站上发表有关自己的短文、照片等讯息。

    格林菲尔德教授表示：某些脸书用户觉得，自己需要成为他人每天关注及仰慕的"小名人"。

    这些人以脸书为出发点来做事情，因为他们只能仰赖"认识他们的人"，来为自己下定义。

    格林菲尔德说，这仿佛是居住在虚拟的世界，在这个世界里，重要的是别人对你的看法，或是（他们是否）能点击你。

    本文来源：BBC中文网

Wednesday, July 27, 2011

20 Most Hated Companies in America

By Christopher Elliott | July 26, 2011

http://www.bnet.com/blog/customer-management/20-most-hated-companies-in-america/812

If you've flown anywhere recently, then you already know what the latest American Customer Satisfaction Index (ACSI) numbers reveal: American consumers hate airlines.

Specifically, they can't stand Delta Air Lines, United Airlines, US Airways, American Airlines and Continental Airlines – in that order. With 5 airlines in the top 10, the industry flew away with top honors.

1. Pepco Holdings (54)
2. Delta Air Lines (56)
3. Time Warner Cable (59)
4. Comcast (59)
5. Charter Communications (59)
6. United Airlines (61)
7. US Airways (62)
8. American Airlines (63)
9. Continental (64)
10. UnitedHealth (65)
11. Long Island Power Authority (65)
12. LA Department of Water & Power (66)
13. Facebook.com (66)
14. AT&T Mobility (66)
15. PG&E (67)
16. JPMorgan Chase (67)
17. DISH Network (67)
18. Cox Communications (67)
19. Bank of America (68)
20. AT&T (U-verse) (68)

I asked the ACSI's managing director, David VanAmburg, to share his thoughts on the losers.

"Just about all of the very bottom companies – those scoring below 65 — are airlines and cable companies, which industry-wide are challenged to provide satisfying experiences for a number of reasons," he says. Those reasons include the "high perceived cost coupled with low perceived service reliability," he explained.

How about Pepco, an electric service provider to customers in Washington and Maryland?

"Pepco makes the list this time because of its reliability record over the past year, which was particularly troublesome for the utility," VanAmburg told me. "But it should be noted Pepco's never before been in this territory and was a 70 as recently as a year ago."

Just to put these scores into some perspective, if these companies were students, they'd be getting "Ds" – or failing the class. The companies are under performers in every sense of the word.

But the way, I'm not the first to call these companies America's most hated, and I probably won't be the last.

It is truly remarkable that the airlines can under perform every other industry, including cable TV, wireless, public utilities, and sleazy banks. It takes a lot of work to distinguish yourself as America's most hated industry, but by golly, I think the airlines have done it.

Of course, now that Continental Airlines has merged with United Airlines, there will be one less carrier on this list.

Perhaps another airline will rise – or fall – to the occasion?

Friday, July 1, 2011

Mileage Plus to be the loyalty program for the new United Airlines

Mileage Plus to be the loyalty program for the new United Airlines
Friday, 1 July 2011

United Continental Holdings, Inc. announced that Mileage Plus will be the loyalty program for its wholly owned subsidiaries United Airlines and Continental Airlines beginning in 2012. Moving to a single loyalty program is a significant milestone in the integration of the two airlines and will provide a more consistent travel experience for customers.

United will announce complete details of the Mileage Plus program – including elite levels, qualifications and benefits, lifetime benefits, and other program developments that will take effect in 2012 – in the coming months.

Continental OnePass miles and status safe

Continental's OnePass loyalty program will end on Dec. 31, 2011. United will automatically enroll OnePass members in Mileage Plus and deposit into Mileage Plus award miles equal to their OnePass award miles balance. OnePass members' 2011 OnePass elite qualifying activity will be recognized fully in their 2012 Mileage Plus elite status. Chase OnePass credit cards, including OnePass Plus and Presidential Plus, will continue to earn miles and benefits in the Mileage Plus program.

In the meantime, United and Continental customers who are currently enrolled in both Mileage Plus and OnePass may link their accounts, enabling them to combine their miles and earn awards faster this year.

Launched in 1981, Mileage Plus is the world's most rewarding loyalty program, with a wide array of travel, credit card and retail partners. Mileage Plus members may earn elite travel benefits, including Premier Access airport services, and have access to one of the most extensive merchandise redemption programs in the industry. With the new United's leading global route network, no other airline offers more destinations for award travel.

Mileage Plus received the Frequent Traveler award for best airline elite program in 2011, the second year in a row. In addition, readers of Global Traveler magazine voted Mileage Plus best frequent flyer program in 2010 for the seventh year in a row.

Thursday, June 30, 2011

T+L

Canadian Official Tries To Block United-Air Canada Venture

Home > News > Aviation

2011

Canadian Official Tries To Block United-Air Canada Venture

By Jerry Limone
June 29, 2011

Canada's competition czar has filed an application with the country's Competition Tribunal to prohibit a joint venture between Air Canada and United Continental Holdings.

Star Alliance partners Air Canada and United already have laid the groundwork for a revenue-sharing joint venture for transborder flights. The airlines have antitrust immunity and were scheduled to launch the joint venture this year.

Melanie Aitken, Canada's commissioner of competition, said the joint venture would enable Air Canada and United to "monopolize 10 important Canada-U.S. routes." She considers the joint venture to effectively be a merger between United Continental and Air Canada.

"If allowed to proceed, consumers will face higher prices and even less choice on key, high-demand air passenger routes," she said.

In addition to challenging the joint venture, Aitken is challenging agreements that allow Air Canada and United to coordinate pricing and scheduling and share revenue.

"Through these existing agreements, the companies currently have the power to charge passengers inflated fares," she said. "Moreover, if these anticompetitive provisions are further implemented, with or without the joint venture, Canadians will pay even more for less choice and higher fares."

In separate statements, Air Canada and United said they "strongly disagree" with Aitken.

"United's transborder cooperation with Air Canada has provided customers traveling between Canada and the U.S. with more and better service," United said.

According to reports, an amendment to Canada's Competition Act allows the country's competition commissioner to argue cases of alleged anticompetitive behavior before the Competition Tribunal, which can force a decision.

Source: Travel Weekly

Saturday, June 25, 2011

［原创］纽约州同性婚姻合法的意义

［原创］纽约州同性婚姻合法的意义

发信站: BBS 未名空间站 (Fri Jun 24 22:31:42 2011, 美东)

42年前，在纽约Stonewall Inn拉开了美国同性恋平权运动的序幕，1969至2011，等待是漫长的，来之不易的胜利是激动人心的。纽约是世界看美国的窗口，纽约州同性婚姻合法化是一个标志。

同性婚姻合法将会在三年之内为纽约州增加2亿美元的收入。生活在同性婚姻合法的州/地区的总人口将从一千六百万增加到三千五百万，生活在同性婚姻合法的州/地区的同性伴侣将翻一番，从6.9%增加到14.3%。

纽约州42，000对同性伴侣（包括14，000个小孩）将和异性伴侣在州级权益方面有了真正的平等。纽约从2008年开始承认州外的同性婚姻，州外结婚的住在纽约的同性伴侣可以享受很多异性伴侣享受的州级权益，但不是所有的权益。比如异性伴侣可以继承对方的遗产，而不用交税，而同性伴侣则必须交税（这是Windsor v. the United States 的由来）。能在HOME　STATE结婚的象征意义也是不言而喻的。

今年上半年MD和RI合法同性婚姻的努力意外受挫，NJ的类似提案也因共和党州长的上任而蔫了，纽约的成功一定会为这些州打一剂强心针。

纽约的成功的特殊意义在于它是两党合作的结果。CAMPAIGN资金来源于左右两派，一些传统为共和党捐款的右翼人士对这个CAMPAIGN的贡献很大。NewYorkers united for marriage equality coalition 是两党组织的联合，共和国的同性恋组织LOGCABIN是成员之一。更不用说有4个勇敢的共和党议员投票支持同性婚姻。共和党反同的堡垒有了瓦解的迹象。纽约的榜样既给了其他州支持LGBT平权的温和派共和党人以鼓励，也为仍然口头或心里反对同性婚姻的民主党人（包括OBAMA本人）增加压力，也许很快LGBT就不一定是民主党呼之即来招之既去的铁票了。有竞争才有进步嘛。

感谢CUOMO州长，让我们见识了什么是LEADERSHIP，没有他的决心和能力，是不可能在不到两年的时间里转败为胜的。在美国历史上，还没有一个STRAIGHT　POLITICIAN 象他这样把同性恋平权当做自己的事。

纽约州同性婚姻已经合法，加州反PROP　8的官司也胜利在望，DOMA之争的天平已向我们大幅的倾斜，很难想象DOMA还可以支撑很久，DOMA's days are numbered。我们等不及了。

CUOMO州长会迫不亟待的签字的，５８％的纽约人支持同性婚姻，纽约的公投很难，靠公投来推翻同性婚姻几无可能，加州和MAINE的历史不会重演。法庭上有一仗是肯定的，但是他们还是一样会输的。

大家洗洗开心并放心的睡，做个结婚(而不是形婚）的美梦吧。

Friday, June 24, 2011

心中的感觉不知该怎么形容... 总之，很激动！

纽约州刚刚通过了gay marriage法案！好激动！太棒了！So cool!
法案的通过剛好和纽约市一年一度的gay parade撞在一起，真是不能再完美了！想起Madonna的Celebration. Yeah, time to celebrate!
要是此时身在纽约，定会去NYU旁边的West Village和人们一起狂欢！

很怀念前两年在NYU时参加LGBT Office的各种活动、聚会的好时光...
也很想念14年前北京的Half & Half酒吧，还有时常不断的private gay parties. It was really exciting!
感谢上帝，这么多年下来，相貌没有太大变化，体重没增反从61公斤降到现在的57公斤，还是那么清瘦。看来从高中时就开始的注意饮食、体重监控和皮肤护理还是很奏效的。在NYU时，比我小一轮的同学还以为我跟他们同龄，心中还是不免有些小窃喜的。去買酒、或去酒吧时，还要被carded确认年龄，心里还小有一丝成就感。

因为特别喜欢james marsden演的影片，马上看存在DVR里一段一个小时长的27 Dresses。To me, he's soooo sexy and good-looking!

Lady Gaga - Monster

在强劲的旋律、动感中透着一种孤傲、冷酷和淡淡的忧伤、感伤，
是我最喜欢的风格了。
http://www.youtube.com/watch?v=wwmg02S3dAM

轻松一下

最近每天都听好多好多遍的歌是Gaga上张专辑The Fame Monster里的Monster这首歌。好喜欢这首歌的旋律。
如果它要是作为国歌，那那个国家就太酷了。

J.Lo的新专辑LOVE? 个人觉得没之前的专辑好，但整体制作水平还算平稳，没失水准。倒是超喜欢这张专辑的封面及内页的照片。很酷、很炫、很漂亮！

Wednesday, June 15, 2011

Airlines seek six more months to comply with new DOT rules

By Jerry Limone June 14, 2011
http://www.travelweekly.com/Travel-News/Airline-News/Airlines-seek-six-more-months-to-comply-with-new-DOT-rules/

U.S. airlines have asked the Department of Transportation for an extra six months to prepare for compliance with the DOT's new consumer-protection rules.

Airlines need more time to "overcome substantial technological problems and properly train their employees," according to a document submitted June 7 by the Air Transport Association of America, the Regional Airline Association and the Air Carrier Association of America.

The rules, introduced in April, include a requirement that advertised fares and air-inclusive packages include all taxes and fees, in print and online. The airlines said this requirement will be the most onerous of all.

"We note that the Department has changed its position on full-fare advertising after 25 years of permitting posting of air transportation prices separate from government taxes and fees," the airlines said. "Carriers have relied on this government policy and built their advertising practices around it. Dismantling the current advertising system and reassembling it to meet the new standards will take multiple steps and will be difficult and time-consuming."

The requirement of full-fare advertising is scheduled to take effect Oct. 24, but the carriers said they need 180 more days to accommodate the "thousands of hours" it will take to code and test new solutions, integrate those solutions with IT systems and implement them.

The airlines also want 180 more days to incorporate changes to denied-boarding compensation rules, which are due to take effect Aug. 23.

Among the new requirements is higher compensation for being bumped. If the passenger can be rerouted to arrive within two hours (four hours on international flights), the compensation is 200% of the fare, to a maximum of $650; otherwise the payment is 400% of the fare, to a maximum of $1,350.

"Each covered U.S. and foreign carrier will have to incorporate these changes into its company policies, procedures and training programs, and will require substantial systems changes and programming," the airlines said.

Also, airlines must list specific charges for baggage fees in all e-ticket confirmations by Aug. 23. The airlines said they are in favor of a hyperlink to baggage fee information on their websites, but not actual fee charges for passengers in the confirmation. Since an individualized solution is more of an IT challenge, the airlines are requesting another 180 days to complete the job.

DOT says U.S. airlines collected $5.7 billion in fees last year

By Kris Fronzak June 14, 2011

http://www.travelweekly.com/Travel-News/Airline-News/DOT-says-U-S--airlines-collected-$5-7-billion-in-fees-last-year/

According to the U.S. Department of Transportation's Bureau of Transportation Statistics, U.S. airlines collected nearly $5.7 billion in fees in 2010.

The number includes baggage fees ($3.4 billion) and reservation change fees ($2.3 billion).

With an estimated $952.3 million over the course of the year, Delta led the way in revenue from baggage fees. American Airlines was second ($580.7 million), US Airways third ($513.6 million), Continental fourth ($341.6 million) and United fifth ($313.2 million).

Delta also was tops in change fees at $698.6 million, followed by American ($471.4. million), United ($321.5 million), US Airways ($253.1 million) and Continental ($237.4 million).

Airline revenue from reservation change fees fell 3% in 2010 compared with the prior year. But revenue from bag fees continued a sharp rise, increasing 24.5% from 2009. Compared with 2008, airline revenue from bag fees nearly tripled in 2010.

According to DOT, bag fees and change fees are the only fees paid by passengers that can be identified separately. All other fees paid by passengers are included in larger categories with other types of revenue.

Tuesday, June 14, 2011

U.S. Airlines Collected $5.7B In 2010 Bag, Change Fees

JUN 13, 2011 - U.S. airlines in 2010 collected roughly $5.7 billion in revenue from baggage and reservation change fees, up from $5.1 billion in 2009
, according to the U.S. Department of Transportation's Bureau of Transportation Statistics. The airlines last year received $3.4 billion in baggage fees, compared with $2.7 billion in 2009. From reservation changes, the airlines garnered $2.3 billion in 2010 versus $2.4 billion in 2009. Delta Air Lines in 2010 obtained the most revenue from both baggage and reservation fees, collecting $952 million and $698 million, respectively.

U.S. airlines collect $5.7 billion in fees

U.S. airlines collect $5.7 billion in fees

Mon, Jun 13 2011

WASHINGTON (Reuters) - U.S. airlines collected 10 percent more in fees last year to check bags and change reservations, raising more than $5.7 billion that helped them hold down losses from sharply higher fuel costs.

Delta Air Lines topped both categories, accounting for more than a fifth of the total that was compiled and released by the Transportation Department on Monday.

American Airlines, a unit of AMR Corp, was second overall followed by United Airlines and Continental Airlines, which are now merged. Combined, those two carriers would top Delta in the generation of ancillary revenue.

The overall airline revenue picture for last year was known to investors in January. But carriers do not as a rule break out fees for bags, reservation changes, and other services when reporting quarterly results.

Most big airlines charge up to $25 for the first checked bag and more for a second. The practice began as a revenue bridge when travel fell sharply during the 2008-09 recession and fare increases were hard to pull off.

But ancillary fees, including those to change reservations, have stuck and are now an important part of the revenue stream for airlines wrestling with high fuel costs and trying to keep their recovery aloft.

Additionally, transparency on bag fees and fares is a hot-button issue.

U.S. airlines want the government to push back deadlines requiring easily accessible bag fee and fare information as well as a mandate to boost compensation for passengers involuntarily bumped off flights.

Those summer and fall deadlines were included in a rule finalized in April and driven by consumer and political frustration with airline service, including flight delays and complaints about the true cost of travel.

Trade groups for major, low-cost and regional carriers last week asked the Transportation Department to delay compliance until as late as next spring in certain cases so airlines can train employees and update information technology systems.

(Reporting by John Crawley, editing by Maureen Bavdek and Matthew Lewis)

Photo: A passenger waits for his flight near a Delta Air Lines logo at Detriot Airport November 20, 2010.